Customer Service

Customer Service

ALL RETURNS REQUIRE AN AUTHORIZATION NUMBER. PLEASE EMAIL US TO OBTAIN AN AUTHORIZATION NUMBER AND A PREPAID RETURN SHIPPING LABEL.

Return Policy All items purchased can be returned for refund or exchange within fifteen (15) days after the date of delivery. All returned items must be unused and intact. Credits are issued to the same credit card that was used to make the original purchase.

We exclusively use clips by Eastern Creative Industries. All of our clip on necktie clip mechanisms are covered by their warranty which states that the necktie clip is guaranteed for the life of the necktie. Should your clip mechanism break or malfunction, simply send the tie to us, and we will have it replaced, reattached, and returned to you. Sorry but we cannot cover any shipping expenses with our clip guarantee.

We offer services to convert regular neckties into clip-on ties for $7.50/tie + shipping. Please contact us for more information.



Monday - Friday 10:30am - 4pm ET
(201) 297-1539
Sales@NecktieEmporium.com